Kaizen for the Home – Monthly Dinner Meeting

Eventbrite - Dinner Meeting: Quality Techniques (Kaizen) for the Home
Tuesday, 08 January 2013

Registration: 05:30 PM
Workshop / Dinner: 06:30 PM – 08:00 PM
Location: University of Indianapolis, 1400 Hanna Avenue, Indianapolis, IN Switzer Student Center

IS DECLUTTERING AND BEING MORE EFFICIENT AT HOME A NEW YEAR’S RESOLUTION?

While many quality professionals labor to improve processes in their place of employment, some don’t take the lessons they learn outside the confines of their workplace. Tonight’s program is to share Dan’s journey to deeper understanding of kaizen by living this philosophy out at home.

This presentation will help illuminate how continuous improvement thinking and practice can make family life better, save money, win contests, and even inspire children to adopt a career in quality! We hope you will spend time with us and learn what it takes to be a “kaizeneer”.

Speaker

Dan Lafever brings many years of experience in IT support and continuous improvement to his current position as IT Service Quality manager at Franciscan Alliance. He has his Bachelor’s degree and a Lean Six Sigma Black Belt through Purdue University and holds several IT certifications as well.

In 2012, Dan was a contributor to two books on the subject of kaizen: “Healthcare Kaizen” and “Making IT Lean: Applying Lean Practices to the Work of IT”. Dan lives in Indianapolis with his wife Deena and has four children.

 

Are you overusing Buzzwords to describe yourself?

The list of top 10 overused professional buzzwords in 2012 used in  linkedIn profiles in the United States:

  1. Creative
  2. Organizational
  3. Effective
  4. Motivated
  5. Extensive Experience
  6. Track Record
  7. Innovative
  8. Responsible
  9. Analytical
  10. Problem Solving

Original Article on LinkedIn

Fall 2012 Voice of the Customer Survey Results

In September, Section 903 conducted its Fall 2012 Voice of the Customer survey. Survey results are now available for viewing.

Survey results are being made available in two complementary forms:

  • Click here for a summary report of key results in the form of a 24 slide slideshow: Survey Overview 2012 11 05
  • Click here for a detailed statistical summary of the survey results including considerable additional detail on respondents’ attitudes toward various section activities: 2012_Fall_Report

When reviewing the data, one should bear in mind that this was an internet survey resulting in a self-selected sample. As such, responses should not automatically be assumed to be representative of section members as a whole. In fact, survey respondents differ from members in general in at least one statistically significant way: Survey respondents are significantly more likely to hold ASQ certifications.

Questions or suggestions may be submitted through the form found on the “Contact Us” page of the site.

Harry B. Rowe

Voice of the Customer Chair, Section 903

Plant Tour – Captured Calibration Laboratory

What is calibration? Do I care about understanding Measurement Uncertainty? What does measurement traceability mean?

IndyASQ will be hosting a plant tour at Eli Lilly’s Calibration Laboratory.

There will be a brief introductory presentation. The tour will show guests the different laboratories including mass, temperature, pressure, spectrophotometry, and electrical areas. There will be a calibration demonstration of a 1,000 lb weight, an exhibit of weights used, and interactive experiments where YOU will be make measurements in a laboratory setting (using unqualified teaching equipment).

Location

1402 S Dakota St
Indianapolis, IN 46225

Cost

no cost (must be registered to attend)

Agenda

Check-in: 5:30 PM EST
Tour End: 7:30 PM

Eventbrite - Plant Tour - Calibration Laboratory (no dinner)

Dinner Meeting – Counterfeit Components Video

On September 12, 2012, IndyASQ hosted a lecture by Nick Warren on the problem with Counterfeit Components.   We took the opportunity to try something new — we recorded the lecture.

Here is Nick’s presentation:

Dinner Meeting Program-Counterfeit Components {Tuesday 11 September 2012}

Last year, Nick Warren discussed Failure Analysis and the importance of understanding the Physics of Failure when solving problems as Quality Professionals. Those of you who attended remember the amazing images and case histories presented. For those who are unfamiliar with this topic, the analytical instrumentation and disciplined approach of Failure Analysis is similar to what is seen in the popular TV series CSI. Nick’s lab does not solve crimes against humanity like CSI. Instead, they solve the most diabolical technical problems found in industry!

This year, Nick will discuss the pervasive problem of Counterfeit Components. Counterfeiters are having a significant negative impact on multiple industries. It is estimated that over $200 Billion in counterfeit components are sold each year to unsuspecting customers. If counterfeit components find their way into an end item, devastating results can occur.

Counterfeiters are becoming increasingly sophisticated, making detection more challenging and requiring the use of advanced counterfeit detection techniques. Nick will discuss a business strategy and technical approach that will be helpful in responding to this risk. As time permits, Nick will field your most difficult questions regarding component failures (material, mechanical and electrical). Come ready for an interactive presentation!

This presentation will be technically informative for those working in the quality, procurement, manufacturing, design, component, and process engineering disciplines. In addition to discussing counterfeit component detection and failure analysis, Nick will discuss how strategically-applied, proactive analytical work can provide a competitive advantage in product development, manufacturing and supply chain. If you have demanding customers with high quality requirements, risk reduction mandates, and cost reduction pressure, this presentation will be valuable.

Speaker

Nick Warren manages the Exelis Product Assurance Lab, a world class failure analysis lab located in Fort Wayne, Indiana. Nick has spent 26 years in failure analysis, 14 as an engineer and 12 years as manager of a large multi-disciplined staff of engineers and scientists. The Exelis Product Assurance Lab charter includes performing analytical work for defense, aerospace, biomedical and commercial companies outside of Exelis. Nick and his staff have expertise in performing failure analysis on a broad range of components, ranging from mechanical fasteners to microelectronic devices and printed circuit board assemblies. The Product Assurance Lab is knowledgeable in most industrial manufacturing processes, material science topics, environmentally-assisted failure mechanisms and electronic component failure mechanisms. Find out more at exelisinc.com/PAL

Come ready. We’re packing the house with this one!

Location

University of Indianapolis
1400 East Hanna Avenue
Indianapolis, IN 46227

(Open parking after 5:30 PM)

Cost

$10.00 per person (Guests Welcome)

Agenda

Check-in: 5:30 PM EST
Buffet Dinner: 6:00 PM (vegetarian options available)
Speaker: 7:00 PM