ASQ March 2014 Mtg–Building the First “Steamship” in History, with Quality in Mind

Date: Tuesday, March 11, 2014

The March 2014 IndyASQ Dinner Meeting will be held Tuesday, March 11, 2014 at the University of Indianapolis.

Program:

Building the First “Steamship” in History, with Quality in Mind

John Busch will provide a historical perspective on Quality based on research for his book Steam Coffin.

Program Speaker:

John Laurence Busch

John Laurence Busch is an independent historian who focuses upon the interaction between humanity and technology, with a focus on the first generation of steam-powered vessels. He has devoted years of research to discovering the true story of Captain Moses Rogers and the steamship Savannah.

This led him to scour archives and libraries from Portland, Maine to Savannah, Georgia, and many locales in between, to piece together the life and career of Moses Rogers, as well as the actors and events that resulted in the formation of the Savannah Steam Ship Company, and the construction of the steamship Savannah.

This research inevitably continued across the Atlantic Ocean, where John searched the archives of the United Kingdom, and with the assistance of others, the archives of other European countries which experienced this Wonder of the Age called the steamship Savannah.

The result is STEAM COFFIN, the most descriptive account of the saga of Captain Moses Rogers and the steamship Savannah ever written. The foundation for such a story rests upon the contents of never-before-published manuscripts and newspaper articles, which provide an abundance of new details illuminating the actions and attitudes of those who participated in, and witnessed, the creation and voyage of the Savannah.

John’s careful weaving together of many disparate sources results in a narrative that recalls both the fabric and style used in storytellings of old. It also shows just what Captain Moses Rogers and the steamship Savannah accomplished for eternity.

STEAM COFFIN has received positive reviews from more than two dozen periodicals in the United States, Canada, the United Kingdom and Australia.

Register at: http://www.eventbrite.com/e/asq-march-2014-mtg-building-the-first-steamship-in-history-with-quality-in-mind-tickets-9778468663

Location: University of Indianapolis, 1400 Hanna Avenue, Indianapolis, IN Schwitzer Student Center

Meeting Agenda:

5:30 PM Check In

5:45 PM Brief Workshop

6:00 PM Announcements/Dinner

7:00 PM Speaker

8:00 PM Meeting End

Fee: $12.00 Prepaid / $15.00 at Door CASH/CHECK

Food: Dinner is served buffet style with vegetarian and fresh fruits/salads available

Parking: Parking restrictions in student lots are enforced from 8:00 AM to 5:00 PM during academic year. If an area is not marked as a parking stall, it is not intended for parking

Dinner Meeting – Business Impact of a Quality Work Force

Date: Tuesday, February 11, 2014

The February 2014 IndyASQ Dinner Meeting will be held Tuesday, February 11, 2014 at the University of Indianapolis.

Program:

Business Impact of a Quality Work Force

Quality of the U.S. labor force has been in decline since the 1980’s, in comparison to many emerging countries. This places the U.S. at a competitive disadvantage. As governments, educational institutions and big business work to narrow the gap, the backbone of our labor force is overlooked.

Unskilled labor largely meets the needs of Small Business and based on the recent predictive analytics, small businesses are the growth engine of the U.S. economy. Mr. Dawson provides a thoughtful approach to improving the quality of unskilled labor by Elevating Shop Floor Leadership and Analytical Thinking. Payroll administration services for small businesses cater specifically to their resource-saving needs. All organizations need to save costs, and that’s especially true for small businesses.

Program Speaker:

Douglas Dawson

Mr. Dawson has been involved with operations and process improvement since 1991, including TPM (Total Preventive Maintenance), Quick Change (known also as Single Minute Exchange of Dies or SMED), TQM (Total Quality Management – Crosby System), Quantitative Methods, Formal RCA, Fault Tree Analysis and Six Sigma methodologies.

His core competence is in Team Management including Coaching for Results, Giving and Receiving Feedback, Situational Leadership and Development, etc.

As a production operator he worked himself through college as a non-traditional, re-entry student with a family, full time job and helping on the family farm, while pursuing his degree with a full course load. He received a BS in Production Management with an emphasis in Quantitative Methods and minors in Cost Accounting, Statistics and Food Science. In 1997, he started his career as a working professional, bringing a broad range of experience and insight from his unique background.

He is the author of a book: The Only BAD MISTAKE You Make Is The One You Never Learn From: Lessons From The Battle Front (ISBN 0-9712680-5-3). He is engaged in a current project that supports the development of critical thinking for shop floor talent; something for which he has great passion.

Register at: http://www.eventbrite.com/e/asq-feb-2014-mtg-business-impact-of-a-quality-work-force-tickets-9778418513

Location:  University of Indianapolis, 1400 Hanna Avenue, Indianapolis, IN  Schwitzer Student Center

Meeting Agenda:

5:30 PM Check In

5:45 PM Brief Workshop

6:00 PM Announcements/Dinner

7:00 PM Speaker

8:00 PM Meeting End

Fee:  $12.00 Prepaid / $15.00 at Door CASH/CHECK

Food:  Dinner is served buffet style with vegetarian and fresh fruits/salads available

Parking:  Parking restrictions in student lots are enforced from 8:00 AM to 5:00 PM during academic year.  If an area is not marked as a parking stall, it is not intended for parking

Dinner Meeting – ISO 50001 — Taking Energy Management from Boiler Room to the Boardroom

Date: Tuesday, January 14, 2014

The January 2014 IndyASQ Dinner Meeting will be held Tuesday, January 14, 2014 at the University of Indianapolis.

Program:

From the Boiler Room to the Board Room” emphasizes that the topic of Energy Management is no longer strictly an engineer’s domain.  Corporate leaders want to know how their energy use affects financial results, how it impacts strategic continuity of operations (think Smart Grid or MicroGrids), how it complies with legal mandates and how it meets social responsibilities (think Sustainability).

This presentation gives an overview of the newly created ISO 50001 Energy Management Standard.   ISO 50001 establishes international standardization and certification in the same way that ISO 9001 does for quality or ISO 140001 does for environmental impact.  ISO 50001 requires an organization to establish, implement, maintain, and improve an energy management system, enabling systematic achievement of continual improvement in energy performance (energy efficiency and energy conservation).  It is built on the Plan-Do-Check-Act model.

A few case studies will be reviewed (Schneider Electric, Indianapolis Zoo).
Location:  University of Indianapolis, 1400 Hanna Avenue, Indianapolis, IN  Schwitzer Student Center

Meeting Agenda:

5:30 PM Check In
5:45 PM Brief Workshop
6:00 PM Announcements/Dinner
7:00 PM Speaker
8:00 PM Meeting End

Fee:  $12.00 Prepaid / $15.00 at Door CASH/CHECK

Food:  Dinner is served buffet style with vegetarian and fresh fruits/salads available

Parking:  Parking restrictions in student lots are enforced from 8:00 AM to 5:00 PM during academic year.  If an area is not marked as a parking stall, it is not intended for parking
Register at: http://www.eventbrite.com/e/asq-jan-2014-mtg-iso-50001taking-energy-management-from-boiler-room-to-the-boardroom-tickets-9778370369

Dinner Meeting – An Evening with Gerry Dick

Eventbrite - ASQ Dec 2013 Dinner Mtg--An Evening with Gerry Dick

Date: Thursday December 12, 2013
Time: 5:30pm-8:00pm
Place: Mansion at Oak Hill

The December 2013 Dinner Meeting will be held on Thursday, December 12, 2013 at the Mansion at Oak Hill in Carmel, Indiana. Inside Indiana Business Gerry Dick will be presenting a capstone of the year that was and a look ahead to the year that will be for business in Indiana.

This will be a joint meeting with IndyASQ and other chapters of the Indiana Alliance of Professional Societies (IAPS).

IAPS has undergone an expansion this year, adding new member organizations who have joined the alliance under the common goal of sharing knowledge and promoting the economic growth of our state. Join IndyASQ and our current partners PMICIC and APICS in welcoming to the Indiana Alliance of Professional Societies the local chapters of the User Experience Professionals Association, the International Facilities Management Association, the International Institute of Business Analysis, AgileIndy, the Microsoft Project Users Group and the Society for Human Resource Management. In addition, there will be a formal signing of the new IAPS charter agreement.

About Gerry Dick

Gerry Dick is president and managing editor of Grow Indiana Media Ventures, a media company created to deliver Indiana business news and information through multiple media sources. Grow Indiana Media Ventures’ properties include “Inside INdiana Business with Gerry Dick,” InsideIndianaBusiness.com, Inside INdiana Business Radio, The INside Edge daily e-newsletter, the downloadable Inside INdiana Business News Ticker, and “Inside Arizona Business with Dana Cooper.” Mr. Dick formed the company in 2000 with technology entrepreneur and visionary Scott Jones. Recognized across the state as an Indiana business leader, he also appears weekly on WTHR Channel 13 (NBC, Indianapolis) as an Eyewitness News business analyst. Prior to the creation of Grow Indiana Media Ventures, Mr. Dick was Senior Vice President of the Indianapolis Economic Development Corporation, where he was responsible for a broad range of managerial and operational initiatives, including marketing, communications, advertising and media relations. Mr. Dick’s broadcast news background includes 14 years as a principal reporter and field anchor at WRTV (ABC) in Indianapolis. He has also held reporter and anchor positions at television stations in Fort Wayne and Terre Haute. Mr. Dick is a native Hoosier, born and raised in the Vermillion County community of Clinton, and is a graduate of Indiana State University. He is a vice president at the Indiana Sports Corporation, a member of the board of directors at Junior Achievement of Central Indiana, the Better Business Bureau of Central Indiana, the Indianapolis Convention and Visitors Association and the Dean’s Advisory Council at the Indiana University School of Informatics. He also serves as a member of the Youthlinks Indiana executive committee, and contributes his talents to the Rose-Hulman Institute of Technology, the NCAA Hall of Champions and the Indiana Council for Economic Education.

About IAPS

The members of the Indiana Alliance of Professional Societies (IAPS) have recognized the advantages of partnering with complimentary associations with the purpose of sharing resources and ideas in order to broaden their scopes within operations management.

IAPS chartered members agree to cooperate between their professional societies through academic and cultural exchange. IAPS members purpose is to advance their respective bodies of knowledge through understanding and developing synergies with other IAPS member organizations and educational institutions in Central Indiana.

Areas of cooperation:

  • Equality and mutual respect
  • Acknowledgement of the expertise of the members in their specific spheres of activity
  • The constant search for opportunities to collaborate in education, training and commercial ventures for mutual benefit
  • Joint development of curricula and learning materials in appropriate areas
  • Seeking opportunities for staff development, staff exchanges, networking and enhancement of teaching effectiveness

In addition to our chapter, IAPS is comprised of the local chapters of APICS, ASQ, IIBA, UXPA, MPUG and AgileIndy. Information about the alliance and links to the individual member chapters can be found at http://indianaaps.com/

Dinner Meeting – Root Cause Failure Analysis: Tools, Practices, and Case Histories

Eventbrite - ASQ Oct 2013 Dinner Mtg--Quality in Project ManagementTuesday, 12 November 2013

Nick Warren has been a featured speaker at a number of ASQ chapters in the Midwest (including Indianapolis Section 0903), discussing Root Cause Failure Analysis and the importance of understanding the Physics of Failure when solving problems in industry. For those unfamiliar with this topic, the analytical instrumentation and disciplined approach to Failure Analysis is similar to what is seen in the popular TV series, CSI (Crime Scene Investigation). Nick’s lab does not solve crimes against humanity; they solve the most challenging technical problems found in industry!

Come ready for an interactive multi-media presentation where Nick will share compelling case histories and insights from over 25 years of experience. As time permits, Nick will field your most difficult questions regarding component failures (material, mechanical, and electrical). This presentation will be technically informative for those working in the quality, procurement, manufacturing, design, component, and process engineering disciplines.

If you have a specific failure analysis topic you desire Nick to address either by phone or in the meeting, please contact Nick at nick.warren@exelisinc.com.

Nick Warren manages the Exelis Product Assurance Lab, a world class failure analysis lab located in Fort Wayne, Indiana. Nick has spent 27 years in failure analysis, 14 as an engineer and 13 years as manager of a large multi-disciplined staff of engineers and scientists. The Exelis Product Assurance Lab charter includes performing analytical work for defense, aerospace, biomedical, automotive and commercial companies outside of Exelis.

Nick and his staff have expertise in performing failure analysis on a broad range of components, ranging from mechanical fasteners to microelectronic devices and printed circuit board assemblies. The Product Assurance Lab is knowledgeable in most industrial manufacturing processes, material science topics, environmentally-assisted failure mechanisms and electronic component failure mechanisms.To find out more about Nick’s lab, go to www.exelisinc.com/PAL.

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Dinner Meeting: Rethinking User Adoption—A New Solution to an Old Problem

Eventbrite - ASQ Oct 2013 Dinner Mtg--Quality in Project ManagementTuesday, 08 October 2013

Program Speaker(s): Ryan Brubaker (Manager, Platform Solutions at Allegient)

Step away from the “carrot and stick” solution to a problem that plagues businesses, managers, and implementers: User Adoption. By focusing on user motivation and temperament, as well as gamification concepts, ideas can be brought to light that will increase user adoption in the real world, all the while delighting your users and increasing customer satisfaction. If you are a user of CRM software or you head up a sales, marketing or customer service team, you will not want to miss this user group presentation.
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Dinner Meeting: If You Can’t Cite it, You Can’t Write It – Auditing

Eventbrite - Dinner Meeting: System Reliability and Product ValidationTuesday, 10 September 2013

Topic

Audit findings are supposed to be a reflection of the results of the audit. Unfortunately, audit findings become controversial or have little to no impact on improving the auditee and their organization.

This presentation will focus on some of the common issues with audit findings and highlight ways to create effective findings. Attendees will be asked to participate during the presentation to assess findings and have interactive discussion.
[Read more…]

Spring 2013 Voice of the Customer Survey Results

In May, Section 0903 conducted its Spring 2013 Voice of the Customer survey. Survey results are now available for viewing.

Survey results are being made available in two forms:

  • Click here for a summary of key results in the form of a 17 page slide show.
  • Click here for a detailed statistical summary of the survey results including considerable additional detail on respondents attitudes toward various section activities.

On the four principal metrics of section success:

  • 67% of respondents were either ‘Satisfied’ or ‘Very Satisfied’ with the section overall.
  • 81.9% of respondents were either ‘Likely’ or ‘Very Likely’ to renew their membership.
  • 78.3% of respondents were either ‘Likely’ or ‘Very Likely’ to recommend the section to a colleague.
  • 45.3% of respondents said the section provided either ‘High’ or ‘Very High’ value.

Results on these items in the spring survey were not significantly different from the fall results.

Two other interesting findings:

  • Respondents with 0 to 7 years in quality were significantly less satisfied than those with more experience.
  • Respondents who had attended at least one section meeting in the past 12 months were significantly more satisfied than those who had not.

Questions or suggestions may be directed to voc@indyasq.org.

Harry Rowe

Voice of the Customer Chair

 

 

Certified Quality Auditor Refresher Course Completed

The Indianapolis section of ASQ recently offered a certification refresher course for the ASQ Certified Quality Auditor examination. As part of the Voice of the Customer Initiative, a survey was conducted to determine the participant’s level of satisfaction with various aspects of the course. The results of this survey are presented in the table below.

The column “Percent Top Box” refers to the percentage of survey respondents who answered “Very Satisfied” while the column “Percent Top-two Box” refers to the percentage of respondents selecting either “Satisfied” or “Very Satisfied”.

Category Percent Top Box Percent Top-two Box
Quality of the training materials 0 66.7%
Quantity of training materials 0 100%
Technical competence of the instructors 100% 100%
Teaching skills of the instructors 83.3% 100%
Overall duration of the class 16.7% 83.3%
Time devoted to each topic 16.7% 83.3%
Value for the price 33.3% 66.7%
Facility 33.3% 50.0%
Overall (average) satisfaction 35.4% 81.4%

Call for Volunteers ASQ 2013 World Conference

UPDATE:  The call for volunteers is now closed.  Thank you very much for answering the call and see you in May!

The ASQ 2013 World Conference on Quality and Improvement is coming to the Indianapolis Convention Center May 6-8, 2013. Volunteers are needed for the 2013 WCQI.

 

Volunteer duties may involve the following:

— Room monitoring (to ensure the room is in order)
— Hand out/ distribute an evaluation form and then retrieve completed ones at the end of the session
— Seek assistance as needed if there is an issue with audio/ equipment
— Man one of the information booths and assist attendees with finding rooms, specific sessions, area restaurants or other assistance.

 

All volunteers will be asked to attend on site training of approximately 45 minutes preferably the weekend of May 4-5 so they are prepared for their duties. As a volunteer we will ask for your availability and try to schedule around it, but will not guarantee that we will be able to do that in all cases. Please let the onsite committee know whether you want to work your 8 hours one day or over the 2 and a half days.

 

If you volunteer for a minimum of 8 hours, you receive complimentary registration (a savings of $895 for members). You also will receive 1.5 Recertification Units. The conference itself gives you 1 credit for each day you attend.

 

If interested you can provide your name, email, phone number, address, and ASQ Member number to the following:
sirohnke@gmail.com.