Where: University of Indianapolis – Schwitzer Student Center, 1400 E Hanna Ave, Indianapolis, IN 46227
Topic: Enabling Conversations for Quality with the OBREAU Tripod
Building a culture of quality implies conversation, specifically conversation that reaches down, reveals and makes discussable underlying assumptions, differences in perspective and difficult topics. Usually, however, conversation is impeded by default behavior patterns including reacting, judging others and ‘dancing around’. This session introduces a structure for supporting productive conversations on tough (thorny, sticky) issues, the OBREAU Tripod. OBREAU represents the first two letters of each of the pivotal words, Observation, Reasonableness (allowing that others are reasonable) and Authenticity. The workshop will assist participants to practice engaging more mindfully and effectively with others on whatever challenges they face that are not purely technical.
Learning outcomes
Participants will gain:
- Awareness of default practices that tend to hamper conversations on tough issues
- Appreciation of the three OBREAU practices
- Ideas on how to prepare for conversations on tough quality-related issues – and on virtually any other issues of concern.
Speaker Bio: Presented by Don Dunoon and Richard Van Doel Don Dunoon: As an independent leadership and organizational development specialist, Don has over 20 years consulting experience. Based in Sydney, Australia, he has worked with clients and colleagues internationally. He is the author of In the Leadership Mode, a book that frames leadership and management as different forms of intervention in dealing with tough challenges. His writings and materials, including an article with acclaimed Harvard mindfulness researcher, Dr. Ellen Langer, have been used in leadership-related courses at several leading US universities. A workshop on Don’s OBREAU Tripod structure, for supporting conversations that matter, was awarded “Outstanding Educator Workshop” at the 2016 conference of the Association of Leadership Educators in Sacramento, CA. Don presented a workshop at WCQI 2018 in Seattle with Dr. Richard Doel (T13 – Enabling conversations for quality with the OBREAU Tripod).
Richard Van Doel: Richard has served as Performance Validation’s President/CEO since 2006 and is a member of Performance Validation’s Board of Directors. Performance Validation is a 100% Employee-Owned Company which provides technical services to the life science industry. He is a Certified Quality Auditor (ASQ) and received his PhD in Organizational Leadership from Indiana Wesleyan University. Additionally, Richard was awarded a Louis O. Kelso Fellowship by Rutgers University, School of Management and Labor Relations. Many of our leadership challenges involve communication, or the lack thereof and the inability to communicate contentious issues. The OBREAU Tripod provides a mechanism to prepare the individual for these types of conversations and we look forward to share this tool with you.
Schedule:
5:30 p.m. – Register
5:45 p.m. – Workshop 6pm Dinner and Networking
7:00 p.m. – Presentation