Tuesday, 08 October 2013
Program Speaker(s): Ryan Brubaker (Manager, Platform Solutions at Allegient)
Step away from the “carrot and stick” solution to a problem that plagues businesses, managers, and implementers: User Adoption. By focusing on user motivation and temperament, as well as gamification concepts, ideas can be brought to light that will increase user adoption in the real world, all the while delighting your users and increasing customer satisfaction. If you are a user of CRM software or you head up a sales, marketing or customer service team, you will not want to miss this user group presentation.
Location: University of Indianapolis, 1400 Hanna Avenue, Indianapolis, IN Schwitzer Student Center
Meeting Agenda:
5:30 PM Check In
5:45 PM Brief Workshop
6:00 PM Announcements/Dinner
7:00 PM Speaker
8:00 PM Meeting End
Fee: $12.00 Prepaid / $15.00 at Door CASH/CHECK
Food: Dinner is served buffet style with vegetarian and fresh fruits/salads available
Parking: Parking restrictions in student lots are enforced from 8:00 AM to 5:00 PM during academic year. If an area is not marked as a parking stall, it is not intended for parking
Due to circumstances our original speakers and topic (Dr. Diana Burgan, PMP and Dr. Stephen Burgan, PMP on Quality in Project Managment) will be unable to do their program. Ryan Brubaker has jumped in and will present on user adoption.